While trying to embrace technology with all its disruptions, there’s a genuine fear towards the threat in reduction of work force size or re-purposing skilled human resources to do other meaningful tasks within an organization. If implemented correctly, these digital transformation initiatives will help carry out repetitive, high-volume jobs in a more efficient and effective manner.

Such was a tough brainstorming session with an IT Manager of a reputable fintech company. It was clear that Robotics Process Automation (RPA), one of the innovative disruptive forces in this era, is being fought tooth and nail by core technical teams who are in the business of  Application Programming Interface (API) developments.

You see, there are areas that APIs fall short compared to RPA capabilities; However, we are not saying that its the end of API development. Its only that there are situations where APIs fall short and RPA can save the day, right? Basic availability is a good example. An API or a web service might not be available or integration could be limited due to disparate legacy systems and short on IT resources to get the job done. Hence, the two points below;

  • Timing : Implementing an RPA project is faster and cheaper than building APIs
  • IT Resources : While API technology is a game changer for organizations undergoing digital transformation, it also involves a great deal of time-intensive work for IT teams.

RPA or APIs?

The availability of an API, native integration, or application source code is essential to traditional, IT-controlled integration methods such as APIs or web service calls.

In contrast, one of RPA’s distinguishing features is its ability to run seamlessly on multiple applications and packaged solutions, regardless of the availability of APIs. As a result, RPA serves as a cost-effective solution when you can’t count on an API or web service call.


Simply put, RPA hands individual tasks over to software robots to streamline, and Business Process Automation (BPA) takes an entire business process and automates it from start to finish. While they are separate terms, RPA and BPA can work together to benefit your organization in many ways—and both RPA and BPA are critical parts of a digital transformation initiative.

Automating even one process can save several hours each day, And freeing employees from their manual work means they can focus on more important things like high-level strategy and innovation. Plus, greater efficiency is not only better for employees, but  eventually leads to a better customer experience.

An end-to-end process orchestration is going to see humans, robots and systems working together in a seamless manner.